Refund Policy
At Guru Vardan, accessible through HomeopathicBazar.com, we always aim to provide high-quality homeopathic products and ensure a smooth shopping experience for all customers.
Please read our Refund & Return Policy carefully before making a purchase.
1. Eligibility for Refunds & Returns
We accept returns and refund requests only under the following conditions:
The product received is damaged, defective, or incorrect.
You must raise a request within 48 hours of delivery.
The product must be unused, unopened, and in its original packaging.
A clear unboxing video is mandatory to claim a refund for damaged or wrong products.
2. Non-Returnable / Non-Refundable Items
For safety and hygiene reasons, we do not accept returns or refunds for:
Opened or used homeopathic products
Items damaged due to customer misuse
Products purchased on discount/offer
Orders placed mistakenly by the customer
Change of mind after product dispatch
3. Missing, Broken, or Wrong Product
If you receive:
A broken item
A wrong product
A missing item from your order
Please email us within 48 hours at support@homeopathicbazar.com
with:
Order ID
Unboxing video
Photos of the product received
Once verified, we will send a replacement or issue a refund as per eligibility.
4. Refund Processing Time
Once your return request is approved, your refund will be processed within 7–10 working days.
Refunds are made through the original payment method or store credit, depending on the situation.
5. Order Cancellation Policy
Orders can be cancelled only before dispatch.
Once shipped, the order cannot be cancelled or refunded unless damaged or incorrect.
6. Delivery Issues
If your order is marked delivered but you have not received it:
Report it within 24 hours
We will coordinate with the courier company and provide a resolution
Refund/Replacement will be provided only after courier verification
7. Contact Us
For any refund, return, or support queries, feel free to contact:
info@homeopathicbazar.com
www.homeopathicbazar.com